Terms and Conditions

Aire, a product of Aire Pvt Ltd, requires that you agree to the terms outlined in this agreement when visiting our website or making a purchase from our store. We reserve the right to modify these terms as needed and will update this page with the date of the latest changes.

General Conditions

You are prohibited from using our products for any illegal or unauthorized activities that violate laws within your jurisdiction.

You may not reproduce, copy, or resell our product, marketing materials, copywriting, images, videos, or packaging.

We reserve the right to refuse orders at our discretion, which may result from limited inventory, lack of logistics support in your location, or payment issues raised by our payment gateway providers.

You agree to provide current, complete, and accurate purchase and account information for all transactions made through our store.

Pricing

Our product pricing is carefully considered and infrequently changed. However, we reserve the right to update product prices and discontinue products at our discretion. Updated prices will be clearly displayed on the website, while discontinued products may no longer be visible.

Delivery and Shipping

We provide shipping to most locations within India.

Typically, in-stock products are dispatched within one business day of order placement. If a product is out of stock, the estimated shipping time will be displayed on the website prior to order placement.

A nominal fee applies to Cash on Delivery (COD) orders, if your PIN code is supported. Rejection of a confirmed COD order will result in future service restrictions.

When possible, we will send an email with a tracking link for your order. Shipping times are not guaranteed due to external factors, and shipping and COD fees are non-refundable.

Gift Cards and Rewards

Gift cards and reward credits are issued exclusively by us. Recipients will receive an email notification containing a unique code. This code, when applied during checkout, provides a credit towards the final purchase. Gift cards are valid for one year from the date of issue and should not be shared. They can only be used for purchases made on our store.

We reserve the right to cancel issued gift cards in cases of spam or abuse.

Warranty and Returns

Product exchanges and returns are accepted within 14 calendar days from the date of purchase. Order cancellations are not permitted once an order has been placed. We strive to offer a pick-up service for exchanges or returns, but it is not guaranteed. In such instances, customers are asked to ship the return themselves. We offer only one pick-up per order for exchanges or returns, even if the logistics or operational error is on our part. Final sale items and sample units (which may have minor imperfections) are not eligible for return or exchange.

Returns are ineligible for exchange or refund if submitted beyond the 14-day window, used, or returned without original packaging. Unauthorized in-bound shipments or ineligible returns will be recycled or discarded without notice and may result in additional service fees and/or future service restrictions.

Refunds are issued to the original mode of payment, except for COD orders, which are refunded to the customer's bank account.

For manufacturing defects discovered within 14 calendar days of purchase, please email help@aire.com using the email associated with the order. As a small business, we cannot accommodate requests for standard or defective products beyond this timeframe.

Third-Party Websites

Our store may contain links to third-party websites, such as Instagram, Twitter, and Facebook, which are not affiliated with us. We recommend reviewing the policies and practices of these third-party websites carefully before engaging in any transaction.

Indemnification

By using our services, you agree to indemnify and hold harmless Aire Select, our subsidiaries, employees, and suppliers from any claim or demand, including reasonable attorneys' fees.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of India.

Privacy Policy

Hosting

Our website is hosted on Shopify, a reliable and well-tested cloud-based e-commerce platform. All traffic between your browser and our servers is sent over HTTPS, ensuring your data is secure.

Collecting Data

When you purchase a product from us, we store your name, address, contact, and purchase information. This information may be used to fulfill your order, occasionally send you marketing emails, and enhance the user experience. All marketing communications will include an opt-out link for unsubscribing.

Sharing Data

We may share your personal information if required by law or to protect our rights in cases where our Terms of Service are suspected to be violated.

Payments

Your payment credentials are never stored on our servers. Credit card and authorization services are provided by third-party payment gateways and banks, which adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort by brands such as Visa, MasterCard, American Express, and Discover.

Third-Party Services

We may utilize third-party services for analytics, payment gateways, and social media. These providers have their own terms and privacy policies. We recommend reading their privacy policies to understand how your personal information will be handled by these providers.

Contact Information

If you have any questions about the Terms of Service or Privacy Policy, please contact us via email at care@aireselect.com Alternatively, you can write to us at our registered address: #55/30, First Floor, Fourth Street, Stanes Road, Tirupur, Tamilnadu, India- 641603. Our team is available Monday through Friday, and we aim to respond within one business day.

Last updated August 06, 2024.

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